Privacy Policy

Introduction

This privacy policy explains how we collect, use, and protect personal information provided through this website. We are committed to safeguarding the privacy of our visitors and service clients.

Information We Collect

When you submit a service request through our website, we collect the following information:

• Full name
• Email address
• Selected service type
• Any additional information you provide in the message field

How We Use Your Information

We use the information you provide for the following purposes:

• To respond to your service requests and schedule appointments
• To communicate with you regarding your equipment servicing needs
• To maintain service records for equipment you have asked us to service
• To improve our service offerings based on customer needs

Information Storage and Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. Your information is stored securely and accessed only by authorized personnel who require it to fulfill service obligations.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• When required by law or legal process
• To protect our rights or property
• With service providers who assist in our business operations and are bound by confidentiality obligations

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your personal information
• Request restriction of processing your personal information

Cookies

Our website uses cookies to enhance user experience. For detailed information about our cookie usage, please refer to our Cookies Policy.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. Service records may be retained for up to seven years for business and legal purposes.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact

If you have questions about this privacy policy or wish to exercise your rights, please contact us at [email protected]